Introduction

Bref Point Inbox is a messaging infrastructure for developers and software vendors. It saves you from handling the complexity of Meta's WhatsApp Business platform yourself: customer onboarding, tokens, webhooks, queues, retries, cost tracking.

What you can do#

• Connect your customers' WhatsApp Business accounts through Meta's Embedded Signup, including in coexistence mode (the customer keeps the WhatsApp Business app on their phone). Guide
• Send messages: text, images, documents, videos, audio, location, and templates. Sending is asynchronous, idempotent, and automatically retried after an outage. Guide
• Receive messages and statuses through signed webhooks: received, sent, delivered, read, failed. Guide
• Manage templates: submission to Meta, review tracking, explicit rejection before sending. Guide
• Test without WhatsApp using the sandbox and its simulator. Guide
• Track usage: by day, category, country, or number, with the Meta cost and the Bref Point fees always kept separate. Guide

The two rules to know before you start#

Where to start#

1. Quickstart: your first message in a few minutes, in the sandbox.
2. Authentication and keys: API keys, scopes, environments.
3. Concepts: accounts, apps, connected businesses, numbers, messages.

Who pays Meta?#

Meta bills the WhatsApp Business account owner directly, based on the message category and the recipient's country. Bref Point Inbox does not resell conversations: it bills its own fees (subscription, and a per-message fee beyond your plan's quota), always on a separate line. Details

For AI agents and tools#

All the documentation is available as raw Markdown (add .md to a page's URL), in /llms.txt and /llms-full.txt, and the OpenAPI specification is at /openapi.json. Learn more